When your order is confirmed you'll receive a notification from Shopify. Please note, if you have ordered an item that is "made to order" then the item will ship after it has been produced. For any questions contact us on hello@andlottie.com

Yes, please contact us within 24h of placing your order to change your shipping address.

Yes, we ship all our items globally, please refer to our shipping policy for an accurate shipping rate and lead times.

If your item is in stock, we'll send your item with 24h of receiving your order via tracked Royal Mail, so please allow 3-5 business working days.

If your order is made to order, please allow 3 weeks to receive your item.